Question!! Discuss the importance of communication to organizational dynamics Discuss the importance of establishing clear conflict resolution processes

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Question!!

 

  • Discuss the importance of communication to organizational dynamics
  • Discuss the importance of establishing clear conflict resolution processes within organizations. Present evidence supporting your main ideas.
  • Considering what you have studied about conflict management in general, your personal experience, and evidence-based practices from scholarly sources:
    • Present three conflict resolution suggestions to address the current conflict and evidence to support each suggestion.
    • Present at least one suggestion to prevent and/or manage similar future conflicts should they occur.

U6 Team Communication Conflict Case Study

Newly hired, Candice is a regional product manager for a retail chain. Within a few days of starting her new role, she became aware of a strong us-versus-them mentality that existed within the current staff. Candice decided to meet with each of her new staff members individually in an attempt to more fully understand why the divisions existed. During that process, she found out that the product division had become very segmented and hyper-focused only in their functional areas. She discovered that the division rarely met as a team. Instead, they were very siloed and were not aware of how their small group goals related to the overall strategy of the division or the larger organization. Candice was surprised to learn that her predecessor only met with the team leaders one-on-one. He did not like team meetings and felt they were an opportunity for conflict, something which he avoided at all costs. It also appeared that her predecessor played favorites with individual team members, which left many others feeling disconnected and ignored. Candice asked her ten team leaders how the conflict was handled within their teams and received ten different answers. Throughout her interviewing process, Candice found her employees to be generally unmotivated, disengaged, frustrated, and insecure. She knew she had to correct these issues quickly and turn this team around to be successful in her new role.

Organizations often use teams to achieve work goals. However, often teams experience conflict that impedes their productivity. Please read the case study to prepare for this assignment.

I/O psychology professionals often present their findings through PowerPoint presentations. For this assignment, you will create a 10–15 slide narrated PowerPoint presentation that proposes conflict resolution strategies to address the case study provided. You should develop this presentation as if you are a CURRENT member of this organization who has been brought in as an internal consultant due to your expertise. Design your slides as if you will be presenting your recommendations to organizational leaders and managers of the team in distress.

To prepare for this assignment, you should study relevant research on this topic. Review your course readings, as well as journal articles to identify best practices for effective conflict resolution in this setting. Include the following in your presentation:

· Discuss the importance of communication to organizational dynamics

· Discuss the importance of establishing clear conflict resolution processes within organizations. Present evidence supporting your main ideas.

· Considering what you have studied about conflict management in general, your personal experience, and evidence-based practices from scholarly sources:

· Present three conflict resolution suggestions to address the current conflict and evidence to support each suggestion.

· Present at least one suggestion to prevent and/or manage similar future conflicts should they occur.

· An introduction and summary slide.

· Best practices for effective PowerPoint presentations.

· You should apply APA style formatting throughout your presentation, including in-text citations and a reference slide.

· Cite a minimum of three relevant empirical research and scholarly articles within psychology and related areas to support your assertions.

· You should cite peer-reviewed journal articles that were published within the last five years (one older resource is allowed if it is considered a seminal work).

· Carefully select sources after reviewing the literature and evaluating the credibility, relevance, quality, and research merit of each source.

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